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| Diagram: B2B
Services |
B2B is a leading
provider of solutions and services to enable businesses to
exchange data and collaborate with trading partners online.
The following are the main
services: |
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 B2B Application
Services |
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Closer business collaboration requires more application
functions than just simple data exchanges. For example, if a
purchase order has been sent and not viewed by a supplier
after a certain time, an email alert should be automatically
sent to the respective buyer and supplier. B2B develops many
such business application functions that help businesses to
improve their internal as well as external business
operation processes. |
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Examples of business application modules are: |
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Buyer management that enables a supplier to
capture and analyze profile information and
interaction history of all customers. |
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Product management that enables a supplier to
manage product catalogs and display different products
and pricing for different customers. |
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Communication management that enables businesses
to communicate with their trading partners through
mass emailing, faxing, instant messaging, etc. |
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Order management that enables buyer to send and
supplier to receive and process purchase orders. |
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Invoice management that enables supplier to
convert purchase orders or goods receipt notes into
invoices or import invoices from backend
systems. |
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etc. | |
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These application modules can be bundled into
application systems. Examples are: |
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e-Supplier System that enables suppliers to manage
business processes with major buyers. |
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e-Storefront System that enables a supplier to
manage sales and marketing operation online. |
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e-Hub System that enables secure, reliable and
efficient exchanges of data between trading
partners. |
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etc. | |
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B2B Data Exchange
Services |
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To enable fast and efficient movement of electronic data
between trading partners, communication channels must be
established between trading partners. The problems faced by
most organizations are the different communication channels,
standards and protocols that are being used by all different
trading partners.
B2B provides services to mask the
complexities of multiple protocols and standards in
business-to-business data exchange. Businesses need only to
connect to B2B using a specific channel (Internet, EDI,
etc.), standard and protocol (RosettNet, AS2, EDI, etc.) and
let B2B handles secure and reliable communications with all
trading partners who may be using different channels,
standards and protocols.
B2B also provides services
to enable transformation of data (convert data to different
formats or standards), monitoring of data flow, routing and
processing of data based on business rules and conditions.
B2B is also connected to other data exchange network such as
GXS EDI network and B2B can help businesses to route data to
trading partners on such networks. |
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 B2B Integration
Services |
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To enable seamless data flow between trading partners,
integration to the backend systems of trading partners must
be done to eliminate the needs of manual data entry or
upload to backend systems.
B2B can assist businesses
to implement their own communication systems or route data
directly into their respective backend systems. B2B can also
provide standard or customized adapters for backend system
integration. |
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